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Showing posts with label refund. Show all posts
Showing posts with label refund. Show all posts

Monday, July 27, 2026

$2.5 Billion Amazon Prime Settlement: Time Is Almost Up to Claim Your Refund

Information on the Amazon Prime Settlement 

Back in September 2025, Amazon agreed to resolve an FTC lawsuit by putting $1.5 billion into a fund for consumer refunds and paying an additional $1 billion civil penalty on top of that — a combined $2.5 billion resolution. Amazon didn't admit any wrongdoing as part of the deal, but the underlying allegations were serious: the FTC claimed the company signed people up for Prime without making it clear they were agreeing to a paid subscription, and then made it needlessly hard for those same customers to cancel once they realized what had happened.

As part of the settlement, Amazon also agreed to change how it handles enrollment and cancellation going forward, including clearer sign-up disclosures and a simpler path to decline or cancel Prime.

Who Actually Qualifies for an Amazon Prime Refund

The eligibility rules are fairly specific, so it's worth checking carefully rather than assuming you don't qualify. To be eligible, you generally need to have:

  • Signed up for Prime between June 23, 2019, and June 23, 2025, through one of several enrollment paths the FTC flagged as problematic — this includes the universal Prime decision page, the shipping selection page, the single-page checkout flow, or the Prime Video enrollment process
  • Tried unsuccessfully to cancel your Prime membership online during that same window
  • Used more than three but fewer than ten Prime benefits during any 12-month period while enrolled
  • Not already received an automatic refund from Amazon

Amazon itself determines whether a given customer's enrollment matches one of the flagged sign-up flows, so the company is doing the verification on the back end.

Did You Already Get Paid?

Some people won't need to do anything at all. Amazon issued automatic refunds to a batch of eligible Prime customers back in November and December 2025. If that was you, there's nothing further to claim. But if you believe you qualify and never received that automatic payout, you still have a shot — as long as you file before the deadline.

How to File a Claim

If you haven't received an automatic refund and think you're eligible, here's what to do:

  1. Go to the official settlement site: SubscriptionMembershipSettlement.com
  2. Follow the claims process listed there
  3. If you have questions, the settlement administrator can be reached at admin@SubscriptionMembershipSettlement.com

Payments can be issued a few different ways — through your Prime membership itself, or via PayPal or Venmo, depending on how you file.

A Word of Caution — Watch for Scams

Whenever there's a big, well-publicized settlement like this one, scammers tend to come out of the woodwork. Given that this blog is specifically about spotting and stopping email fraud, it's worth saying clearly: the only official site for this claim is SubscriptionMembershipSettlement.com. Be skeptical of:

  • Unsolicited emails or texts asking you to "verify" personal or banking information to receive your refund
  • Links that don't lead directly to the official settlement domain
  • Any request for a fee to "process" or "release" your refund — legitimate settlement claims never charge you money upfront
  • Callers claiming to be from Amazon or the FTC asking for your Social Security number or full card details

If something about a message claiming to be related to this settlement feels off, don't click. Go directly to the official site by typing the URL yourself.

Bottom Line

If you were a Prime subscriber sometime between mid-2019 and mid-2025 and either struggled to cancel or don't remember getting a refund last winter, it's worth five minutes to check your eligibility before the July 27, 2026 deadline. After that, this claims window closes permanently.

Are you eligible for a refund?

Sunday, December 15, 2024

Atlanta Man Pays $9k for Shed from Home Depot in Cartersville, GA & Nothing Happens for 52 Days

An Atlanta man purchased a shed from Home Depot in Cartersville, GA for $9,058.03 and after not hearing anything from them for 52 days, he wondered when he would receive his shed. 

Shed

11Alive News reported that Atlanta resident Warren Kale found a tool shed he liked for his backyard at a Home Depot in Cartersville, GA. He paid $9,058.03 for the shed with his debit card and thought he would hear back from Home Depot that week, but he did not.

Home Depot Told Customer: 'Your Money Went Somewhere, but We Don't Know Where'


52 days had passed and he had not heard from them, so he went back to the Cartersville Home Depot store to find out what had happened.

According to Kale, the store told him "there was a glitch in the computer," and that "his money had gone somewhere, but they didn't know where."

Kale continued to wait for 52 days, and nothing happened, so he was concerned that he would not be able to get a refund. He went to his bank, and then he went to 11Allive News.

After 11Alive News got involved and contacted both Home Depot and Ameris Bank, finally the bank refunded Kale $9,058.03 back into his account.

While this was an ordeal for Kale, he was determined to get his tool shed. He went back to Home Depot and repurchased the shed, and it is now fully assembled in his backyard.

The YouTube video can be watched below.

YouTube Video: A Metro Atlanta Man Bought a $9K Tool Shed from Home Depot



Source: 11Alive News

Reader poll: Do you think that this customer should have gone elsewhere after going through so much trouble?


Friday, August 11, 2023

Walmart Plus Member in New York Buys Chicken Breasts That are 'Stringy' & 'Like Twizzlers'. He Tries to Get a Refund Without the Chicken.

A New York man buys a $13 package of chicken during a shopping trip to Walmart. He takes it home and finds it to be "stringy and disgusting." He refers to it as "lab-grown chicken." He throws the chicken away at home and goes back to Walmart with his actual receipt and the digital receipt on his Walmart Plus account. Walmart refuses to give him a refund without the actual chicken or package.

Chet, a Walmart Plus member, buys some chicken that is very stringy when he tries to prepare it at home, and asks if it is "lab-grown." He is unsatisfied with the product, so he goes to Walmart to get a refund with just the physical and digital receipt on his phone.

He documents his experience purchasing chicken breasts from the Glenmont Walmart located at 311 Route 9W in several TikTok videos.

Chet Buys "Stringy" Chicken Breasts from Walmart

Chet posts his first video on 16 July 2023, stating "Wal-Mart Lab Grown Chicken" in the video description and in the caption of his video.

Chet buys Chicken
Chet buying chicken breasts at Walmart

After he opens it up to prepare it for grilling, he said:

"Why does it look so stringy? So I go to try and trim it off a little bit and...let me just show you. Look how stringy this chicken is. Maybe it looks normal to you, but it's like Twizzlers. I was peeling apart like string by string by string. Look at this." -Chet, Walmart plus customer

The picture below shows the shot from his video.

stringy chicken breast
Stringy chicken breast meat
He continued:

"What is Walmart up to? Is that lab grown chicken? You can peel off every single piece of chicken like a line. Ya see it? Now I don't know if there's some butcher out there that can tell me what's goin' on, but all I know is that I'm not eating this crap. That's crazy, I'm getting my money back." -Chet, Walmart plus customer

The Daily Dot reported that this phenomenon in the chicken is likely "spaghetti meat" as a result of trying to grow chickens bigger, faster.

His first video can be seen at the link.


Chet Tries to Get a Refund, But Walmart Denies Refund Without Chicken

Chet posted another video on 17 July 2023 but Walmart will not give him a refund based on just a receipt and his digital receipt, regardless of his Walmart plus membership because he did not bring the chicken and the packaging with him.

He says in the video he spends "over $500 a month" at this Walmart.

His follow-up video can be seen at the link.

Thoughts

Have you ever bought meat that wasn't good and it needed to be returned?

(Share your thoughts and experiences in the comments)

Please share this article on social media so others can be informed about this story.

Sources

Chet on TikTok: @chet_deleo

Bjella, Braden. "‘But how do they know you didn’t eat it?’: Customer blasts Walmart after they wouldn’t refund him for ‘stringy’ chicken. It backfires." The Daily Dot. 9 August 2023.

Saturday, March 06, 2021

Why Did I Receive B Settlement Payment from Bumble?

 

Bumble Settlement Class Action
Bumble B Settlement Payment

What is the B Settlement PayPal or Venmo Payment?

On March 4, 2021 many people received a mysterious B Settlement payment into their PayPal or Venmo account for $36.89 if you opted into the Bumble Boost settlement class-action lawsuit, which required you to give your contact information, including a method for electronic payment or to receive a paper check in the mail. If you received this payment, it is because you signed up for the class action settlement at some point, and it means that you used the Bumble app at some point in the past.

U.S. Magistrate Judge Nathanael M. Cousins gave Bumble and subscriber plaintiffs preliminary approval for a proposed class action settlement worth $22.5 million. Judge Cousins determined that, upon preliminary examination of the settlement terms, the deal appears "fair, reasonable, and adequate," agreeing with the plaintiffs' assertion that the recovery is an "excellent" outcome. (Source: TopClassActions.com)

As a result, PayPal or Venmo would have notified you around March 4, 2021 that you received payment from "B Settlement."

PayPal B Settlement
Notification from Paypal for B Settlement

Why did Bumble have a Class-Action Lawsuit against them?


It all has to do with the Bumble Boost subscription.

The class-action lawsuit alleges that Bumble's Terms & Conditions failed to notify subscribers of the legal right to cancel their Bumble Boost subscription and obtain a refund within three (3) business days of purchase in violation of certain consumer protection laws, that may apply to all of Bumble's Boost users nationwide. The case also alleges that for certain users in California, Bumble's auto-renewal practices violate California law. Bumble vigorously denies these allegations and does not admit fault.

There are two Settlement Agreement groups of people that are included in this Bumble class-action lawsuit:

1) The (New York) Nationwide Class includes all persons in the United States who purchased Bumble Boost at any time between November 13, 2014 and July 15, 2020. This is referred to as the "DSL Settlement Class" in the Settlement Agreement. Note: Anybody that qualified and signed up for just this B settlement agreement would have received $36.89 payment to their PayPal or Venmo account around March 4, 2021.

2) The California Class includes all persons who purchased Bumble Boost, within California, at any time between November 13, 2014 and July 15, 2020, and had their credit card, debit card, and/or a third-party payment account charged as part of Bumble's automatic renewal program or continuous service program. This is referred to as the "ARL Settlement Class" in the B Settlement Agreement. California class members would each have received a payment amount between $43 and $85.

If you are in both the Nationwide Class as well as the California Class, you will receive payments from both classes if you have made a valid claim. 

The deadline to file a claim was November 23, 2020.

What does the Bumble Boost Class Action Settlement Agreement Provide?

The Bumble Boost Subscription class-action settlements established a $22.5 million USD fund, which will be used to pay Settlement Class Members (described above) after deductions for amounts that the Court may approve for notice and administration of the Settlement attorney's fees and expenses and service awards for the Class Representatives.

Below is a chart of your legal rights in the Bumble Boost Class-Action Lawsuit:

Your Legal Rights to Submit a Claim against Bumble