How Eligible Amazon Prime Customers can Claim Money from the $2.5 Billion Amazon Settlement

Amazon allegedly "enrolled tens of millions of customers in Amazon Prime subscriptions without their knowledge or consent," and "made it difficult for customers to cancel their Amazon Prime subscriptions." As a result, Amazon agreed to pay out $2.5 billion to eligible Amazon Prime customers.

Eligible Amazon Prime Customers: What You Can Expect

According to the Federal Trade Commission (FTC), Amazon began sending claim notices to eligible Amazon Prime customers in January 2026.

Amazon is required to pay out $1.5 billion for refunds to customers that were affected by its "unlawful" Amazon Prime enrollment and cancellation practices and is also required to pay $1 billion civic penalty and stop the unlawful enrollment and cancellation practices (Source: FTC).

Requirements to Get a Refund from the Amazon Prime Settlement

Eligible Amazon Prime customers can receive up to $51.00 USD under the settlement agreement.

Here are the requirements to be eligible:

1. You are an Amazon Prime customer in the United States.

2. You signed up for Amazon Prime subscription through a "challenged enrollment flow" or tried to cancel through the online cancellation flow but were unable to do so between June 23, 2019 and June 23, 2025.

3. You used no more than (3) Amazon Prime benefits (including Prime Music or Prime Video products offered for free to Prime subscribers) in any 12-month period following Amazon Prime enrollment.

In January 2026, Amazon began sending claim notices to eligible Amazon Prime customers who did not receive an automatic refund from November 2025 to December 2025. The claim notice provides instructions on how to file a claim.

It is important to understand that the FTC will not ask or be involved with your refund, and if someone claiming to be from the FTC contacts you, this is likely a scammer.

If you are eligible, you will receive a claim form by mail or email.

On the claim form, the eligible Amazon Prime customer selects the method of how they would like their refund. It can be by check, PayPal or Venmo.

Amazon is Training Robots for Home Package Delivery, Per Report

Amazon is enhancing its logistics operations by developing and testing humanoid robots for package delivery. This initiative aims to improve efficiency and potentially transform the last-mile delivery process and integrating robots into more of its operations.

Robot holding an Amazon package

Amazon is Making a Park to Train Robots for Package Delivery

Amazon has been constructing a humanoid robot park in its San Francisco, CA office. This indoor obstacle course is designed to train robots to navigate complex environments, simulating real-world delivery scenarios with the future goal of package delivery.

According to The Information, the company plans to deploy these humanoid robots from inside its fleet of Rivian electric delivery vans. The robots would exit the vans to deliver the packages directly to the customer's doorstep to streamline the delivery process. Per the New York Post, Amazon recently purchased 20,000 Rivian vans for its fleet.

Amazon has established an "agentic AI team" focused on developing flexible robot systems capable of understanding and responding to natural language commands. This effort is part of a broader strategy to replace rigid test-specific machines with more adaptable solutions. 

The company is evaluating various humanoid robots, including the digital robot from Agility Robots and a $16,000 model from China's Unittree. These tests are crucial for assessing the robotics capabilities in real-world delivery tasks.

More Robots Could Potentially Reduce the Need for Humans

While the deployment of humanoid robots could enhance efficiency, there are concerns about potential impacts on human employment. Amazon currently employs approximately 275,000 drivers in the U.S. and about 1.55 million people worldwide. The company states that the human drivers can still operate the vans without causing inefficiencies, suggesting this would be a collaborative approach between humans and robots. 

This initiative reflects Amazon's ongoing commitment to integrating advanced technology into its operations, potentially setting new standards in the logistics and package delivery industry.

Sources:

Galvin, Shane. "Amazon testing out human delivery robots that will 'spring out' of vans: report." New York Post. 5 June 2025.

The Information. "Amazon Prepares to Test Humanoid Robots for Delivering Packages." 

Weatherbed, Jess. "Amazon is reportedly training humanoid robots to deliver packages." The Verge.

Question to the reader: Would you have a problem if a robot delivered an Amazon package to your home?

Jeff Macke and Dr. Jon Najarian Discuss Amazon and Netflix Stock Prices Affected by Original Content

Jeff Macke and Dr. Jon Najarian on Breakout

Jeff Macke Has Dr. Jon Najarian on Breakout

Jeff Macke of Breakout (Yahoo! Finance) says: “It’s very hard to make original programming.”

He’s speaking in particular about the upcoming challenge that Netflix is facing. They have some success with the Kevin Spacey original series House of Cards. Macke points out that HBO is a subsidiary of Time Warner for that very reason.

Jeff Macke makes the point that Netflix is trying to make it on their own without a deal with Viacom to stream their content. Guest analyst Jon Najarian on Breakout thinks that it is tougher on Netflix to produce original programming than it would be on Amazon, because Amazon is more diversified.

Dr. Jon Najarian says that it is harder on Netflix stock prices because they deal exclusively in content, but Amazon is more diversified, and gets paid up-front with Amazon Prime. Netflix does not get paid up front for their content. Netflix stock prices have gone above $200 at the end of May 2013, while Amazon’s stock prices are above $260 per share.

Dr. Jon Najarian thinks that Reed Hastings did very well with the Kevin Spacey original series House of Cards. However the jury is still out on Arrested Development.

Dr. Jon Najarian thinks that since the Netflix stock price is above $200, there may be a stock split coming in the near future.

Amazon has Announced to launch 5 New Original Shows

Is Amazon making a smart move by producing 5 original series?

Good question.

Dr. Jon Najarian thinks they are trying to “confuse the investor,” but thinks that because Amazon is so diversified, it is less volatile (than Netflix) in the event that the new original programming is a flop. 

Essentially, the stock price of Netflix is more likely to be directly affected, than it is for Amazon.

He thinks that the original content plan for Amazon “may or may not work.”

Dr. Jon Najarian points out that Amazon doesn’t want to be compared to Disney and Time Warner, because it affects the stock prices.

Amazon plans to release a full season of the comedy shows Betas and Alpha House, along with kids shows Annebots, Creative Galaxy, and Tumbleleaf, exclusively on Amazon Prime.

Amazon is confident in launching these shows because the success of their pilots looked promising.