11Alive News reported that Atlanta resident Warren Kale found a tool shed he liked for his backyard at a Home Depot in Cartersville, GA. He paid $9,058.03 for the shed with his debit card and thought he would hear back from Home Depot that week, but he did not.
Home Depot Told Customer: 'Your Money Went Somewhere, but We Don't Know Where'
52 days had passed and he had not heard from them, so he went back to the Cartersville Home Depot store to find out what had happened.
According to Kale, the store told him "there was a glitch in the computer," and that "his money had gone somewhere, but they didn't know where."
Kale continued to wait for 52 days, and nothing happened, so he was concerned that he would not be able to get a refund. He went to his bank, and then he went to 11Allive News.
After 11Alive News got involved and contacted both Home Depot and Ameris Bank, finally the bank refunded Kale $9,058.03 back into his account.
While this was an ordeal for Kale, he was determined to get his tool shed. He went back to Home Depot and repurchased the shed, and it is now fully assembled in his backyard.
The YouTube video can be watched below.
YouTube Video: A Metro Atlanta Man Bought a $9K Tool Shed from Home Depot
Source: 11Alive News
Reader poll: Do you think that this customer should have gone elsewhere after going through so much trouble?
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