How Eligible Amazon Prime Customers can Claim Money from the $2.5 Billion Amazon Settlement

Amazon allegedly "enrolled tens of millions of customers in Amazon Prime subscriptions without their knowledge or consent," and "made it difficult for customers to cancel their Amazon Prime subscriptions." As a result, Amazon agreed to pay out $2.5 billion to eligible Amazon Prime customers.

Eligible Amazon Prime Customers: What You Can Expect

According to the Federal Trade Commission (FTC), Amazon began sending claim notices to eligible Amazon Prime customers in January 2026.

Amazon is required to pay out $1.5 billion for refunds to customers that were affected by its "unlawful" Amazon Prime enrollment and cancellation practices and is also required to pay $1 billion civic penalty and stop the unlawful enrollment and cancellation practices (Source: FTC).

Requirements to Get a Refund from the Amazon Prime Settlement

Eligible Amazon Prime customers can receive up to $51.00 USD under the settlement agreement.

Here are the requirements to be eligible:

1. You are an Amazon Prime customer in the United States.

2. You signed up for Amazon Prime subscription through a "challenged enrollment flow" or tried to cancel through the online cancellation flow but were unable to do so between June 23, 2019 and June 23, 2025.

3. You used no more than (3) Amazon Prime benefits (including Prime Music or Prime Video products offered for free to Prime subscribers) in any 12-month period following Amazon Prime enrollment.

In January 2026, Amazon began sending claim notices to eligible Amazon Prime customers who did not receive an automatic refund from November 2025 to December 2025. The claim notice provides instructions on how to file a claim.

It is important to understand that the FTC will not ask or be involved with your refund, and if someone claiming to be from the FTC contacts you, this is likely a scammer.

If you are eligible, you will receive a claim form by mail or email.

On the claim form, the eligible Amazon Prime customer selects the method of how they would like their refund. It can be by check, PayPal or Venmo.

Are you entitled to $300 USD in the KitchenAid Whirlpool Maytag Class Action Lawsuit Settlement?

Whirlpool has agreed to pay affected consumers in a class action lawsuit settlement after certain models of their fridges sold under three different brands (Whirlpool, Maytag & KitchenAid) developed a frost build-up that interferes with cooling, resulting in costly repairs.

Whirlpool KitchenAid Maytag Class Action Lawsuit

The U.S. Sun reported that Whirlpool has agreed to pay up to $300 USD to consumers who purchased one of their refrigerators starting in 2012. More details on the specific date range are provided below.

Whirlpool has not admitted any wrongdoing in the class action lawsuit settlement but has agreed to pay an undisclosed total sum to eligible consumers.

Class members receive up to $300 USD for repairs and 75% of the original price if the refrigerator is between 1-3 years old.

Details of the Whirlpool KitchenAid Maytag Class Action Settlement 

The class action lawsuit settlement will compensate consumers who purchased certain Whirlpool, KitchenAid, and Maytag refrigerators sold between 2012 and 2019, which were affected by a manufacturing defect that caused excessive frost to accumulate on the evaporator. The serial numbers of the defective models are provided by the manufacturer.

Consumers have been told to check whether their appliance is eligible for searching for its serial number on the settlement website. Class members can receive up to $300 for past refrigerator repairs and replacements, under the settlement terms.

Official Whirlpool Class Action Lawsuit Claim Form Website Information

In the class action lawsuit, Paperno v. Whirlpool Corp., consumers who file a claim may be entitled to cash compensation. The official settlement claim website is here.

The official claim website states:

"Submitting a claim form is the only way to seek benefits relating to a Class Refrigerator that experienced Frost Clog Issues prior to January 31, 2025. Your deadline to submit a claim form is June 18, 2025. For eligible Frost Clog Issue repairs needed after January 31, 2025, you must submit your Claim Form within 90 days of the date of the completion of service on the Frost Clog Issue."

The deadline for consumers to file a claim is June 18, 2025.

The deadline for exclusion and objection was March 21.

The final approval hearing was May 13.