Pennsylvania Uber Eats Driver Takes 2 McDonald's Orders. One Order is 9 To-Go Bags That Only Pays $10 ($1.10 per Bag)

A Pennsylvania Uber Eats driver picks up two orders at a Philadelphia area McDonald's. One order is just one to-go bag, but the second order is 9 Large To-go bags that line the counter and the order only pays $10. The driver says, "The money [is] already not lining up."

McDonald's sign by Mike Mozart; CC BY SA-2.0

An Uber Eats driver takes two orders and one of these fills a long table at McDonald's.

Driver Delivers 9 McDonald's Bags & No Tip Given

An Uber Eats driver that goes by the username 'Beyond Called' posted a video on 23 June 2023 showing that a business ordered 9 bags and is only paying him $10 for this batch, which comes to $1.10 per bag.

@beyondcalled on TikTok

Chances are he will have to make several trips into the building if they don't provide a cart or assistance to him.

In his TikTok video, he said:

"This is my McDonald's order...I got two orders. That's one order"... (showing one bag) and then says, "That's two orders..." (Showing 9 additional bags lining the counter) "...and the money already not lining up," he says.

He points the camera at the single bag.

"The money for this bag was okay." He then shows the 9 bags and says, "They payin' me $10 to deliver all this right here. $10 bucks, so we gonna see what the tip we get from this situation. Hold the phone." -Beyond Called on TikTok

In the next scene, the Uber Eats delivery driver is at his destination, showing a building (seen in the picture below).

Delivery destination by @beyondcalled on TikTok

"Whatever this building is right here, this is the building that ordered all that food, this is the business that ordered all that food and didn't give one tip." -Beyond Called on TikTok

It doesn't look good when a business orders 9 To-go bags from McDonald's and doesn't give a tip. Delivery drivers need to make a living, and count on tips to make ends meet.

The video can be watched here.

Thoughts

• Do you think that it is okay for businesses to not tip delivery drivers for large orders?
• Are you a delivery driver and experienced something like this?

(Share your thoughts and experiences in the comments)

Share this post on social media so everyone can better understand what delivery drivers experience as they try to earn a living wage in the U.S.

Sources

Beyond Called's account on TikTok: @beyondcalled

Uber Deducted $71 From a Cincinnati Uber Eats Driver Due to a 'Technical Glitch' & He Would Like More Transparency

On Friday, 31 March 2023, an Uber Eats driver worked in Cincinnati during thunderstorms and earned an average of $12 per delivery from a total of $180. He paid some bills that night from the needed income. Uber Eats then informed him that there was a "technical glitch" that night and that they would deduct about $71 from his account due to their error. He would like more transparency with their payment system.

Uber Eats app

Uber Eats giveth, and Uber Eats taketh away.

Cincinnati Uber Eats Delivery Driver Hit with a 'Glitch Notice'

Local 12 News reported that David Rohdenburg received $180 in earnings (for 15 deliveries) into his account for his deliveries on Friday, 31 March 2023. It averaged $12 per delivery. However, David did not know Uber Eats would later take $71 back from him, reducing his earnings to about $7 per delivery.

He supports a wife and three children and has bills to pay. In fact, he paid some of those bills on Friday night while doing deliveries, as he was earning money from Uber Eats. After all, he counted on the money to be his.

Unfortunately for him, Uber Eats can withdraw money back from his account if they believe they made an error and did just that.

David Receives a 'Notice of Adjustment' from Uber Eats

Uber Eats sent David a notice that read:

"An incorrect payment was made to your account. Due to a technical issue, you received duplicate earnings for certain trips between 03/31-04/02. To correct this erroneous overpayment, we will adjust (-)$71.09 paid or payable to you for the affected trip(s). Your tips are not affected. We apologize for the inconvenience this has caused."

Uber Eats statement

After the notice to David, an Uber spokesperson also gave a statement to Local 12 News.

It reads:

"For several hours on March 31st, Uber experienced a technical issue that resulted in couriers being paid double the fare shown for each delivery trip. In all cases, couriers were paid the full amount they were shown before accepting a trip. We apologize for the error and are working to prevent this from happening again." -Uber Spokesperson (Source: Local 12 News)

This would be an inconvenience to most people trying to earn a living as an Uber driver.

David told Local 12 News:

"I don't think they realize how this affects people," Rohdenburg said. "Many people, like my wife and I, have three kids, you know, we have bills, and because we get that money immediately it goes to bills." -David Rohdenburg, Uber Eats driver (Source: Local 12 News)

The biggest issue is that David would like Uber Eats to itemize the earnings offered to a driver for each delivery, so drivers could recognize if they are being paid anything other than the normal rate.

To make matters worse, Uber Eats removed another $13 from David's account and had not given him an explanation for this new account adjustment at the publication date.

Will this continue to happen?

Final Thoughts

Among the food delivery companies, Uber Eats averages $20 an hour, Door Dash averages between $18 to $24 an hour, and Grubhub averages $14 an hour.

Do you think it's okay if a food delivery company pays a driver, and then takes some of that money back?

Please share this article on social media so others can be informed about this story.

Sources

Arsenault, Cassy. "Uber Eats deducts money out of local driver's account, citing technical issue." Local 12 News. 6 April 2023.

Uber Eats official website.